It is very helpful if you know what you want. However, if you don't you are not alone! Many people know that they want to add value to their home with a new fireplace or want to convert their existing masonry fireplace to gas but may not know what would work best for them.
As a dealer, we are here help answer any questions you may have and to guide you in finding the perfect fit. Speaking of fit, that is one of the most important things. Measurements!
Besides doing your homework by researching your options, take measurements using the diagram provided so that we can assist in showing you which units will work and eliminating those that won't. If you are building a new fireplace simply measure the wall space you have to work with.
We can take it from here and provide you with the best options to enhance your home and have you feeling cozy in no time.
The fix may be as simple as replacing the batteries in your receiver box. Most times there are 4 AA batteries which are more likely to need replacement before the hand held transmitter battery.
When is the last time you had your fireplace cleaned and serviced? Often times dust, pet hair or cobwebs could be the culprit clogging your pilot line. Our technicians are trained to properly clean your unit and can show you how to prevent this in the future.
If you have had you unit cleaned and service and there is still an issue, our technicians can determine if it is a thermocouple, pilot assembly or gas valve and in most cases have replacement parts handy on the truck.
Once you know what you want, our expert technician can schedule to visit your home and go over any details and provide a formal install cost.