Fireplace Details

Direct Vent OR Vent Free

Direct Vent Gas Fireplaces

Sealed glass front with vents that draw air from outside and expel exhaust outside. You can run a direct vent fireplace continuously; it’s a completely closed system. Direct vents are ideal if you want a fireplace on an exterior wall or if anyone in your home is sensitive to indoor air quality (since all combustion exhaust goes outdoors).

Vent Free Gas Fireplaces

These are open-front (or have a fine mesh screen) and are super-efficient – about 99% of the heat stays in your room since there’s no chimney. Vent-free units can be installed almost anywhere since they require no flue or chimney – great for interior walls. They’re designed to burn clean, with an oxygen depletion sensor for safety. One thing to note: vent-free fireplaces add a bit of humidity to the room (a perk in winter) and are recommended to run for only a few hours at a time. The big advantage is a lower installation cost and flexibility in placement.

 

Our experts at the showroom can explain these options in more detail and help you decide which style suits your needs best. Whether it’s direct vent or vent-free, we’ll make sure you get a unit that fits your space, budget, and heating goals.

Do Your Homework: Measure Before You Shop

Take Measurements

To make the most of your showroom visit, a little preparation goes a long way. If you have an existing masonry fireplace you’re looking to convert, take some basic measurements of the opening and firebox. (We have a handy reference diagram we can share to guide you.) Knowing the dimensions helps us narrow down which gas inserts or log sets will fit perfectly. If you’re planning a brand new fireplace installation, measure the wall space where you envision it – height, width, and depth available. Don’t worry if you’re not sure about venting or clearance requirements; that’s our job to figure out. The measurements just give us a starting point.

Bring those specs with you, and our team will do the rest. We’ll show you the best options for your size and layout, making it easy to find “the one.” Our goal is to help you enhance your home’s comfort and style with a fireplace that’s as functional as it is beautiful – no guesswork, no going over budget, and no regrets.

Fireplace Service & Installation – We’ve Got You Covered

Choosing a fireplace is a big decision, but maintaining it is just as important. Luckily, when you buy from Plumbarama, we service what we sell (and even units we didn’t sell originally). Our professional technicians handle everything from installation day to annual tune-ups.

Here are a few common questions we get, and some straight-talk answers:

  • “My remote isn’t working!” – It might be as simple as dead batteries. (Fun fact: many fireplace receivers have 4 AA batteries that die before the handheld remote’s battery does.) We’ll walk you through quick fixes or come out to replace components if needed.
  • “The pilot light won’t stay lit.” – When’s the last time you had the fireplace cleaned? Dust, pet hair, and cobwebs can clog the pilot assembly over time. Our techs do thorough cleaning and maintenance to get your fireplace firing up reliably, and we’ll show you how to keep it that way.
  • “I’ve picked the fireplace I want. What’s next?” – Once you’ve chosen your unit, we’ll schedule a convenient time to visit your home for any final measurements and details. You’ll get a clear, formal quote for the install. Then our crew will handle the entire installation process, including any framing, gas line hookups, venting, and finishing touches. You just sit back and watch your old fireplace turn into your dream fireplace.
  • “My unit still isn’t working right, even after a service.” – If you’re still having issues, don’t worry. We carry common replacement parts like thermocouples, pilot assemblies, and gas valves on our truck. In most cases, we can swap out the faulty component on the spot and get you warm and toasty again.

Bottom line: We make sure your fireplace experience is as hassle-free as possible, from sale to install to maintenance years down the line. When you invest in a fireplace from Plumbarama, we invest our time in keeping it running safely and efficiently for you.